We have compiled a list of frequently asked questions below to enable you to find answers fast.
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Question 1 -
Do the website prices include VAT?
Answer 1 -
Yes, all website prices include VAT at 20%.
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Question 2 -
Can I collect my items?
Answer 2 -
As part of our Click & Collect service, you can pick up your items from our Hounslow showroom.
Rose Bathrooms
Ash Tree House, Norman Ct,
Ashby-de-la-Zouch
LE65 2UZ.
Once the goods you have ordered online arrive with us we will call you to advise they are ready for collection.
We are open from Monday to Friday between 9am and 4.30pm.
We do ask that you provide us with 24 hours notice so that we can ensure that we have all your items ready for collection.
To arrange a collection please call 01509 611677.
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Question 3 -
Are the brands on your website the only brands you can supply?
Answer 3 -
No we deal with over a hundred different brands and more are being added to our website daily. If you have seen a brand online and would like to know if we can supply them please email us from the contact us section or send us your quotation to price match.
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Question 4 -
Will the products I purchase come with any guarantee?
Answer 4 -
Yes, they will. The length of any guarantee will depend on the terms offered by individual manufacturers. This information can be found on the individual products on the site. If you need more information you can contact us via our online chat or by phone on 01509 611677.
